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How do I provide proof of address?

We may need you to upload a document for our team to verify you live in New Zealand.

Written by Support

To meet our regulatory obligations, we may need to verify your Hatch profile information, like your address. Usually our automated tools can do this, but sometimes we need to check your details manually.

If we ask you for proof of address, please upload a photo, screenshot or PDF of a suitable document (see below) that shows:

  1. Your name

  2. Your home address in New Zealand

  3. The issue date (in the last 12 months)

  4. The issuing organisation's logo

We accept New Zealand documents from a:

  • Bank or financial institution (e.g. statement or letter)

  • Power, phone, gas or other utility provider

  • Landlord (e.g. tenancy agreement)

  • Doctor or hospital

  • Employer (e.g payslip or employment agreement)

  • School or tertiary institution

  • Government department (e.g. tax return, NZTA letter, rates notice)

If you can’t see an option that suits your situation, you can reach out to our team at hello@hatchinvest.nz.

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