Skip to main content
All CollectionsUsing HatchDepositing money
Will I know my exchange rate before I deposit or withdraw?
Will I know my exchange rate before I deposit or withdraw?

You’ll see an estimated exchange rate in Hatch when you deposit or withdraw money

Support avatar
Written by Support
Updated yesterday

The foreign exchange market is always changing. There’s a delay between the time you deposit money or request a withdrawal, and the time we book an exchange on your behalf.

This means, you’ll see an estimated exchange rate only in Hatch when you deposit or withdraw money, which means you may not get the estimated exchange rate you see.

Depositing over 50K?

When we receive your deposit of $50K NZD or more, we'll get in touch to confirm the exchange rate. If your cumulative deposit total (current deposit included) is over $100K, your deposit will be eligible to receive a discount on the exchange fees. Contact us to find out more.

Did this answer your question?