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What happens to my payments and orders on public holidays?
What happens to my payments and orders on public holidays?

Christmas, New years, Easter, Labour day, Queens Birthday, Thanksgiving etc may delay your deposit, withdrawals and orders!

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Written by Support
Updated over a week ago

You can keep using your Hatch account like normal on public holidays in Aotearoa New Zealand, Australia or the US - but there can be delays in your deposits, withdrawals and orders you place for shares.

New Zealand public holidays

On New Zealand public holidays, banks are on holiday too. This means deposits and withdrawals around these dates may be delayed.

To ensure your deposit goes through before a public holiday, your funds must land in our banking by 10 AM on the business day before the holiday.

For example:

  • If a public holiday falls on Friday your deposit needs to arrive in our banking before 10 am on Thursday.

  • Or if the holiday is on a Monday, your deposit needs to arrive in our banking by 10 am on Friday.

๐Ÿšจ Important: If you're planning on depositing before a public holiday it's best to make the payment as early as possible so it has the best chance of arriving on time.


US public holidays

On US public holidays, US banks and share markets may be closed. If US banks are closed, deposits and withdrawals may be delayed. If the US share markets are closed, your buy and sell orders will stay pending in your Hatch account until they reopen the next business day.

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