On New Zealand and Australian public holidays (and weekends), banks are on holiday too. If you make a deposit while they’re closed, we won’t be able to exchange your money until the next business day. Once your money has been exchanged into USD, it should appear in your Hatch account early the next morning.
On US, public holidays, US banks and share markets may also be closed. If the US banks are closed, there may be a delay with moving money to your Hatch account, and if the share markets are closed, your buy and sell orders will stay pending until the markets reopen.
We’ll let you know about any upcoming holidays and how they’ll impact your deposits and orders.
Upcoming public holidays NZT:
September 7th 2021 - US Labor Day
US banks and share markets will be closed. Deposits, withdrawals and pending orders will be delayed and processed the next US business day.