Co-operative bank does things a little differently than other banks in NZ. When we get a deposit from a Co-operative bank account, we don't receive the information we need to ensure you are depositing money from your own personal account. 

We are working with the lovely compliance people at the Co-operative bank and looking at other ways we can tick off the same regulatory requirement... However, in the meantime, all deposits from Co-operative bank accounts will be refunded to you.

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