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Why has my account balance changed?

Why your account balance might be different than expected

Support avatar
Written by Support
Updated over a month ago

Your Hatch account balance changes every time you deposit or withdraw money, buy or sell shares, receive a dividend or get charged a fee. You'll be able to see all transactions that impact your balance in your transaction history report.

🚨 Important: Your balance may change in your Hatch account, without you doing anything

Reasons your account balance may change

W-8BEN fee

$1.50 USD will be deducted from your first deposit to cover your compulsory W-8BEN processing fee.

Order fees

When you make an order, the order value is deducted immediately, but the fee is only deducted once your order is complete. Our order fee is $3 USD per order up to 300 shares, after that the fee increases by $0.01 per share. For example, buying 305 shares has a fee of $3.05.

Dividends

There are two types of dividends you may receive:

  1. Your investments may also pay out dividends

  2. Uninvested money you have sitting in your Hatch account is automatically swept into an overnight Money Market Fund. The purpose of the fund is to provide a low risk method of maintaining your Hatch account balance, but you may also receive dividends. These will show up in your transaction history with a label like: "MONEY MARKET FUND [DATE] DIVIDEND"

Annual tax fees

Our US broking partner automatically submits all your required annual US tax reports on your behalf. You will just notice a $0.50 US fee for tax reporting deducted from your account at tax time.

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