Sharesight allows customers to enter an opening balance for their holdings. An opening balance is the cost base for the holding at a particular date. This is helpful when customers are adding their holdings to Sharesight and don’t want to fill in all prior trade information.
However, Hatch will not be able to automatically sync the trade data before the date of the opening balance.
If you have missing Hatch trades from before the opening balance date then you’ll need to either:
Manually adjust the Sharesight opening balance to include your Hatch holdings; or
Remove the opening balance and add your trades manually (Hatch will not resync these trades)
Hatch will continue to sync future trades for this holding and this will not affect your other holdings.
Other helpful info: