What are the fees for auto-investment?
Fees are calculated per investment, and are 1% or less, scaled depending on how much you’re investing in each one. Auto-invest is free for kids’ accounts. Read more information on fees.
Can I delete or cancel my auto-invest order?
To stop your order from being placed, you can pause it. This makes it inactive, and none of your cash will be invested while the order is paused. To pause your auto-invest, just go to the auto-invest page under your main menu (the coloured box in the top right), then click ‘Pause’. If you want to start over with different settings, click ‘Manage’ and edit your order.
How do I edit my auto-invest order?
To make any changes to your auto-invest (whether it be frequency, amount, investment/s or % allocation, or whether it skips or not if you don’t quite have the funds for your full order), just go to the auto-invest page under your main menu (the coloured box in the top right), then click ‘Manage’.
Will I get a reminder before my order is placed?
You’ll only get an email before your order date if there’s not enough cash in your account for your full auto-invest amount. If it’s all good to go, auto-invest can be completely hands-off, and we’ll only email you with the details of your completed order each time.
Can I control when my order is placed?
You can choose the frequency (weekly, fortnightly, four-weekly, monthly, quarterly) and the date your first order is placed. If you want greater control over when your order is placed to take advantage of particular market conditions, you might want to use a single order rather than auto-invest.
What time are auto-invest orders placed?
Auto-invests are generally placed around 12:10 am NZT, before the US markets open. However, we can’t always guarantee the exact timing or success of your order.
Why can I only do market orders with auto-invest?
A market order means that you’re buying and selling shares in real-time, at the best available price. For your auto-invest to execute on the regular day that you choose, it's placed as a market order. If you want to make sure you only buy shares at a specific price, you might be interested in limit orders or stop-buy orders. You can also use price alerts on Hatch to be notified when a stock hits a certain price.
Is my available balance set aside to ensure my auto-invest goes through?
No. It's up to you to keep enough cash in your account for when your auto-invest is scheduled, as you can use your account balance on other investments at any time.
What happens if my auto-invest is scheduled for a day the share markets are closed?
If your scheduled order date falls on a non-trading day, like a weekend or a USA public holiday, your order will be placed on the next trading day.
Why did my auto invest skip/ not go through?
If you’ve set your auto-invest to skip if your balance is less than the auto-invest amount, your order won’t go through. You will get an email two working days before to give you a heads up, so you can deposit into your Hatch account. Orders can also be cancelled or rejected because of corporate actions (like trading halts, or a company going through a merger), or if your order exceeds our limit of over 20,000 shares.