You might have questions and our Wellington-based team is always keen to help. There are a few ways you can chat with us.

We're online Monday to Friday, 9am to 5pm. You can send us a chat message through the Hatch website, email us at, or you can book a call at a time that suits you for one of the team to call you back.

We appreciate your time is valuable, so we always aim to get back to you as soon as possible during business hours.

While we’re active on social media, for a faster response, it’s better to contact us in the channels above.

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