Getting Started

Providing Source of Wealth

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How do I sign up to Hatch?

Hatch sign up is 100% online

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What do I need to open a Hatch account?

Things you need handy to complete you Hatch sign up

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Can I sign up to Hatch if I’m not a Kiwi?

If you're living in NZ, you're Kiwi to us!

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How do I get an image or PDF of my bank statement?

Screenshot or download a statement from internet banking or your mobile banking app, or just take a photo of a paper statement

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How do I certify a copy of a foreign passport?

We need all of the below info for your passport to be considered fully certified.

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What is the maximum file size I can upload to verify my details?

You can upload a PDF, photo or screenshot with a maximum file size of 10MB

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Can I sign up if I am a tax resident of another country?

Yes! In most cases you can

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Do you offer trust or joint accounts?

Trusts: yes. Joint accounts: not yet

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New to investing?

Some tips for dipping your toes into the share markets

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There are so many companies available on Hatch, how do I choose?

How to choose what companies and ETFs to buy shares in

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Can I transfer my USD and US shares into Hatch?

It's easy to transfer your existing shares to Hatch and we accept USD in some cases

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Get verified: Please confirm your Driver's Licence details

You're asked to confirm your Driver's Licence details if there was a typo when you entered them into Hatch

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Get verified: Please confirm your legal name

You're asked to confirm your legal name if the name you entered in Hatch is different to what's on your Driver’s Licence or Passport

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Why do I need to upload a bank statement after I've deposited?

If we can't confirm you're you, there's an extra security step before you can start investing

Written by Support
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