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Getting Started
Getting Started
Who can sign up and how to sign up and get started
15 articles in this collection
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Support
Getting Started
Providing Source of Wealth
Written by
Support
Updated over a week ago
How do I sign up to Hatch?
Hatch sign up is 100% online
Written by
Support
Updated over a week ago
What do I need to open a Hatch account?
Things you need handy to complete you Hatch sign up
Written by
Support
Updated over a week ago
Can I sign up to Hatch if I’m not a Kiwi?
If you're living in NZ, you're Kiwi to us!
Written by
Support
Updated over a week ago
How do I get an image or PDF of my bank statement?
Screenshot or download a statement from internet banking or your mobile banking app, or just take a photo of a paper statement
Written by
Support
Updated over a week ago
How do I certify a copy of a foreign passport?
We need all of the below info for your passport to be considered fully certified.
Written by
Support
Updated over a week ago
What is the maximum file size I can upload to verify my details?
You can upload a PDF, photo or screenshot with a maximum file size of 10MB
Written by
Support
Updated over a week ago
Can I sign up if I am a tax resident of another country?
Yes! In most cases you can
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Support
Updated over a week ago
Do you offer trust or joint accounts?
Trusts: yes. Joint accounts: not yet
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Support
Updated over a week ago
Starting to Invest
New to investing?
Some tips for dipping your toes into the share markets
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Support
Updated over a week ago
There are so many companies available on Hatch, how do I choose?
How to choose what companies and ETFs to buy shares in
Written by
Support
Updated over a week ago
Can I transfer my USD and US shares into Hatch?
It's easy to transfer your existing shares to Hatch and we accept USD in some cases
Written by
Support
Updated over a week ago
Verifying your identity
Get verified: Please confirm your Driver's Licence details
You're asked to confirm your Driver's Licence details if there was a typo when you entered them into Hatch
Written by
Support
Updated over a week ago
Get verified: Please confirm your legal name
You're asked to confirm your legal name if the name you entered in Hatch is different to what's on your Driver’s Licence or Passport
Written by
Support
Updated over a week ago
Why do I need to upload a bank statement after I've deposited?
If we can't confirm you're you, there's an extra security step before you can start investing
Written by
Support
Updated over a week ago