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Security and Privacy
How we keep your data and money safe.

How does Hatch keep my money and data secure?
What happens to my Hatch account if I pass away?
Why do I need to do a biometric ID check?
Where are my shares and money held?
Is my money insured if you go under?
I’ve forgotten my password, how do I reset it?
What can I do to make sure my Hatch account is secure?
How do I set up two-step authentication for Hatch?
Can I generate codes for two-step authentication from more than one device?
I’ve lost my two-step authentication app! How do I sign in?