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Security and Privacy

Security and Privacy

How we keep your data and money safe.

Kristen Lunman avatar Natalie Ferguson avatar
8 articles in this collection
Written by Kristen Lunman and Natalie Ferguson

Where are my shares and money held?

We work with world-class partners to protect your money and investments.
Natalie Ferguson avatar
Written by Natalie Ferguson
Updated over a week ago

Is my money insured if you go under?

Yes, through the Securities Investor Protection Corporation (SIPC) in the US.
Natalie Ferguson avatar
Written by Natalie Ferguson
Updated over a week ago

Is my data secure?

All data is encrypted and securely stored
Natalie Ferguson avatar
Written by Natalie Ferguson
Updated over a week ago

I’ve forgotten my password, how do I reset it?

Kristen Lunman avatar
Written by Kristen Lunman
Updated over a week ago

What can I do to make sure my Hatch account is secure?

Strong passwords and two-step authentication keep your Hatch account secure.
Kristen Lunman avatar
Written by Kristen Lunman
Updated over a week ago

How do I set up two-step authentication for Hatch?

Two-step authentication keeps your account extra secure.
Kristen Lunman avatar
Written by Kristen Lunman
Updated over a week ago

Can I generate codes for two-step authentication from more than one device?

Yes, just scan the QR code with an authenticator app on every device you want to use
Kristen Lunman avatar
Written by Kristen Lunman
Updated over a week ago

I’ve lost my two-step authentication app! How do I sign in?

Kristen Lunman avatar
Written by Kristen Lunman
Updated over a week ago
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